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Customer Service Center

We provide a number of helpful services to make your banking experience easier. Choose from any of the following:

Direct Banker Call Center

Available Monday-Friday, 8:00 am to 5:00 pm Saturday, 8:00 am to 12:00 pm

Direct Banker Call Center (270) 527-4600 or 1-888-226-5669

Community Financial Services Bank personnel can assist you with:

• Checking and savings accounts, IRAs , CDs, Vacation Clubs, loan inquiries

• Stop payments / debit alerts

• Opening new accounts (checking, savings, etc.)

• Transferring funds

• ATM/Visa Check Card inquiries and credit references

• Upcoming travel information, travel card and gift card information

• Processing cash reserve payments

Datalink 24 Automated Call Center

Available 24 hours a day, 7 days a week. With Datalink 24, you can quickly and easily make account balance inquiries on deposit accounts and loans, verify deposit and check transactions, and more outside of regular business hours. Dial (270) 527-2222 for convenient access to CFSB.

Direct Deposit

If you don't have time to wait for your mail and make a trip to the bank, direct deposit is the answer. Allow us to make this transition easy and simple for you.

Give us a call at (270) 527-4600 or 1-888-226-5669.

Safe Deposit Boxes

Safe deposit boxes are available at the following Community Financial Services Bank locations: Benton, Calvert City, Paducah, Murray and Draffenville. They provide safety and security for important documents and personal belongings from fire and theft.

Annual rental fees vary based on the size of the box and are subject to change.

Safe deposit boxes are accessed by identification, presentation of key and signature on entry card. Contents are not FDIC insured.

Discounts on annual rental fees are available. For box size and rate information, please call us at (270) 527-4600 or 1-888-226-5669.

Teller Services

  • Cashiers checks
  • Coin counting
  • Fax service
  • Photocopies

Lost or Stolen Card

For reporting a lost or stolen CFSB Visa debit card:

  • Call 270-527-4668 during normal banking hours.
  • Call 1-866-546-8273 after hours and on weekends.

Wire Transfers

Available for CFSB customers. Wire transfers must be completed and signed in-person.

Order checks

Learn more about your check options and how to order here.