We’re Here to Help
Amid news about the coronavirus (COVID-19), we are committed to doing everything we can to meet your banking needs. We’re here for you with the solutions, support, and advice you need to manage your personal finances and to navigate changes in our economy.
We will continue to devote all necessary resources to help ensure your personal safety, while maintaining all of the services you count on. And as new developments emerge, we will share information with you about how we continue to operate safely and effectively.
Assisting our Clients
We continue to operate our CFSB Banking Centers in every market, while maintaining the safety of our clients and our team members. Beginning Monday, August 17, 2020, all Banking Centers will have EXTENDED temporary lobby hours Monday-Saturday. Senior Citizens, First Responders, Veterans and persons at high risk for severe illness will be able to come in from 8:30 a.m. to 9 a.m. Monday-Friday. All clients will be able to access these designated banking centers from 9 a.m. to 4:30 p.m. and on Saturdays from 9 a.m. to 1 p.m.
We will continue service through our drive thrus at ALL CFSB Banking Centers during normal business hours of Monday-Friday from 8 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 1 p.m. ATMs and CFSB Live! Teller Machines (LTM) are available for use at any time. Click on Locations to find the most convenient Banking Center, ATM or LTM.
We will also continue to provide private appointments for account openings and consultations during this time. To make an appointment, click here or call 888-226-5669.
CFSB Support Program
We stand ready to assist you through our CFSB Support Program. If you are facing a financial uncertainty, contact us here and our teammates will work with you to create a solution tailored to your particular situation.
Convenient and Secure Banking on the Go
Advice and Guidance
As developments unfold, you may feel a sense of financial uncertainty. We feel it’s our responsibility to help our community, so we are offering every family 1 Financial Coaching session over the phone with no fees. You do not have to be a client to use this service. Our Ramsey certified financial coaches are here to provide guidance and hope for individuals and families. Let us help you focus on what's most important! Contact us and a financial coach will quickly follow up with you to set up your personal coaching session.
Keep your business running with funds to help you cover expenses from February 15 through June 30, 2020. These expenses can include payroll costs, group health care benefits, mortgage interest, rent and utilities. Partner with CFSB to help you through this challenging time in your business journey. Click here to find out more details and learn how to apply for the Paycheck Protection Program (PPP) or the Economic Injury Disaster Loan (EIDL).
Be Mindful of Scams
We are here to keep your financial information secure. Beware of scams during this challenging time. Cybercriminals are hard at work exploiting our natural anxiety. Look out for suspicious emails and text messages that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information such as your name, password, personal identification number (PIN) or other account information. We’ll never reach out to clients through phone or email to ask for confidential information. Click here to learn more about fraud and security tips. If you are unsure if you have been been involved in a scam related to these issues, call our Client Service Center at (888) 226-5669 to talk to someone about your situation.
To view the official statement on our response to COVID-19, click here.