Mobile Wallet Terms and Conditions

Wallet Service Agreement. This Agreement contains the terms that govern your use of CFSB’s Mobile Wallet Service. Please read this agreement carefully. By using CFSB’s Wallet Service, you are agreeing to the terms herein.

These Terms and Conditions (“Terms”) apply when you choose to add a card issued by CFSB to a Mobile Wallet Service. As used in these Terms and Conditions, the words “you” and “your” refer to the cardholder of the CFSB card, “we,” “us,” “our,” and “CFSB” refer to Community Financial Services Bank and “Wallet”, “Mobile Wallet”, “Wallet Service”, “Mobile Wallet Service” or “CFSB Mobile Wallet Service” refers to a digital service or “app” used to store debit or credit card information on a mobile device such a cellphone. By adding a card to a Wallet or clicking on the “Agree” button, you acknowledge and agree to the Terms and Conditions.

Eligible Cards. You may add an eligible CFSB card to a Mobile Wallet Service by following the instructions provided by the Mobile Wallet provider. If your CFSB card or account tied to the card are not in good standing, we may revoke your card privileges, including your ability to use Mobile Wallet Services. The Mobile Wallet Service may not be accepted at places where your card is accepted.  Acceptance of the Mobile Wallet is determined by merchant, not bank CFSB. 

Cardholder Agreements. The terms, agreements, and disclosures that govern your Card and the account tied to the Card continue to apply when you add your Card to the Mobile Wallet Service. Mobile Wallet provides another way for you to make purchases with your card. Any applicable interest, fees, and charges that apply to your CFSB Card will also apply when you use the Mobile Wallet Service to access your CFSB Card.

 Software and Updates: To utilize the Mobile Wallet service, you may be required to download and install an app or other software. From time to time, you may be required to install software updates.

CFSB is Not Responsible for the Mobile Wallet Service. CFSB is not responsible for the Mobile Wallet Service. We are not the provider of the Mobile Wallet Service, and are not responsible for providing the Mobile Wallet service to you. We are only responsible for supplying information securely to the Mobile Wallet provider to allow usage of the Card in the Mobile Wallet Service. We are not responsible for any failure of the Mobile Wallet Service, or the inability to use the Mobile Wallet Service for any transaction. Once authorized, transactions cannot be cancelled or stopped. To dispute a Mobile Wallet transaction, please call us at 270-527-4600.

Privacy and Security. Personal information transmitted to us will be treated in accordance with the CFSB Privacy Policy (available at https://www.cfsbky.com/home/privacy-policy.html). Any information provided to merchants or Mobile Wallet providers will be treated in accordance with their respective privacy policies. You agree that we may share your information with the Mobile Wallet provider, a Mobile Wallet network, and others in order complete the Mobile Wallet transaction and to make information available to you about your CFSB Card transactions. Your privacy and the security of your information are important to us, to protect your personal information from unauthorized access and use, we use security measures that comply with federal laws.

Termination. CFSB may, at any time, suspend your access to the Mobile Wallet Services or any Card associated with the Service. We can terminate the Mobile Wallet Service and these Terms at any time. We can also change these Terms at any time. You cannot change these Terms, but you can terminate these Terms at any time by removing all Cards from the Mobile Wallet Service.

Charges. You are responsible for any fees charged by your telecommunications provider, merchant, or any other third party in connection with your use of the Service. We do not charge you for adding your CFSB Card to a Mobile Wallet Service or for using your CFSB Card in a Mobile Wallet transaction.

Removing Your Card from a Mobile Wallet Service. You are responsible for removing your cards from your mobile wallet.  We can remove your card at any time from the mobile wallet due prohibited use or fraudulent activity.

If you have questions or complaints about your CFSB Card, then please contact us at 270-527-4600 or write to: CFSB, PO Box 467, Benton, KY 42025.

DISCLAIMER OF WARRANTIES. YOU AGREE THAT YOUR USE OF THE SERVICES AND ALL INFORMATION AND CONTENT (INCLUDING THAT OF THIRD PARTIES) IS AT YOUR RISK AND IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND AS TO THE USE OF THE SERVICES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES (i) WILL MEET YOUR REQUIREMENTS, (ii) WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE SERVICES WILL BE ACCURATE OR RELIABLE, AND (iv) ANY ERRORS IN THE SERVICES OR TECHNOLOGY WILL BE CORRECTED.

LIMITATION OF LIABILITY. YOU AGREE THAT WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER LOSSES RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICES INCURRED BY YOU OR ANY THIRD PARTY ARISING FROM OR RELATED TO THE USE OF, INABILITY TO USE, OR THE TERMINATION OF THE USE OF THIS SERVICES, REGARDLESS OF THE FORM OF ACTION OR CLAIM (WHETHER CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE), EVEN IF THE BANK HAS BEEN INFORMED OF THE POSSIBILITY THEREOF.

GOVERNING LAW. YOU AGREE THAT THESE TERMS AND CONDITIONS WILL BE GOVERNED BY THE LAWS OF THE COMMONWEALTH OF KENTUCKY.