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Local, On-Site Client Service Center

Located in our Benton Banking Center, our client service center is available to give you the expert banking assistance you need. Get details about our checking and savings accounts, IRAs, CDs, and more. Check the current status of your loan, or get information about a new one. Report lost or stolen cards or notify us about fraudulent transactions for immediate action. Our team is eager to help you!

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Our Client Service Center

Phone Numbers

Local: (270) 527-4600
Toll-Free: (888) 226-5669

Hours

Monday - Friday: 8:00am - 5:00pm
Saturday: 9:00am - 12:00pm

Our Client Service Representatives can assist you with:

  • Account inquiries -- checking, savings, IRAs, CDs, loans, and more
  • Debit card inquiries and credit references
  • Stop payments / debit alerts
  • Opening new accounts 
  • Online banking assistance
  • Transferring funds
  • Upcoming travel information
  • Processing ACHs and loan or cash reserve payments
  • Reorder a debit card or checks

Not a Fan of Calling? Text Us!

Enjoy our top-notch client service without the hassle of being on the phone and dialing in! Text us at (888) 226-5669 and our team will be happy to assist you with all of your banking needs. Our team responds to texts, emails, chats, and other messages on Monday - Saturday from 7:00 AM - 7:00 PM and 2:00 - 7:00 PM on Sunday.  

Text Us for Not a Fan of Calling? Text Us!

Report Lost or Stolen Card

Discover Debit Cards

(270) 527-4600 during regular banking hours

1 (866) 546-8273 after hours and weekends

Visa® Credit Cards

(800) 883-0131 for consumer cards

(800) 423-7503 for business cards

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