Local, On-Site Client Service Center
Our Client Service Center
We’d love to hear from you. Don’t hesitate to reach out with any questions, comments, or compliments (especially those!).
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 6:00pm
Saturday: 9:00am - 1:00pm
Our Client Service Representatives can assist you with:
- Account inquiries -- checking, savings, IRAs, CDs, loans, and more
- Debit card inquiries and credit references
- Stop payments / debit alerts
- Opening new accounts
- Online banking assistance
- Transferring funds
- Upcoming travel information
- Processing ACHs and loan or cash reserve payments
- Reorder a debit card or checks
Not a Fan of Calling? Text Us!
Enjoy our top-notch client service without the hassle of being on the phone and dialing in! Text us at (888) 226-5669 and our team will be happy to assist you with all of your banking needs. Our team responds to texts, emails, chats, and other messages on Monday - Saturday from 7 AM - 7 PM and 2 - 7 PM on Sundays.
Report Lost or Stolen Card
Call us immediately if your card becomes lost or stolen so we can help protect your accounts from fraudulent activity.
Send Us a Message
Not finding what you're looking for? Fill out the form below and our team will get you the answer you need.
Looking for More
Learn More About CFSBSee the history behind our 130+ year journey to becoming the premier community bank of Western Kentucky!
Our PoliciesKnow about CFSB’s latest policy updates involving privacy, accessibility, online banking, electronic services, and more.
Find a LocationVisit the nearest banking center for an in-person consultation to discuss any questions you may have.