Local, On-Site Client Service Center
Our Client Service Center
We’d love to hear from you. Don’t hesitate to reach out with any questions, comments, or compliments (especially those!).
Local: (270) 527-4600
Toll-Free: (888) 226-5669
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 6:00pm
Saturday: 9:00am - 1:00pm
Our Client Service Representatives can assist you with:
- Account inquiries -- checking, savings, IRAs, CDs, loans, and more
- Debit card inquiries and credit references
- Stop payments / debit alerts
- Opening new accounts
- Online banking assistance
- Transferring funds
- Upcoming travel information
- Processing ACHs and loan or cash reserve payments
- Reorder a debit card or checks
Not a Fan of Calling? Text Us!
Enjoy our top-notch client service without the hassle of being on the phone and dialing in! Text us at (888) 226-5669 and our team will be happy to assist you with all of your banking needs. Our team responds to texts, emails, chats, and other messages on Monday - Saturday from 7 AM - 7 PM and 2 - 7 PM on Sundays.
Report Lost or Stolen Card
Call us immediately if your card becomes lost or stolen so we can help protect your accounts from fraudulent activity.
Discover Debit Cards
(270) 527-4600 during regular banking hours
1 (866) 546-8273 after hours and weekends
Visa® Credit Cards
(800) 883-0131 for consumer cards
(800) 423-7503 for business cards
Send Us a Message
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Looking for More
Learn More About CFSBSee the history behind our 130+ year journey to becoming the premier community bank of Western Kentucky!
Our PoliciesKnow about CFSB’s latest policy updates involving privacy, accessibility, online banking, electronic services, and more.
Find a LocationVisit the nearest banking center for an in-person consultation to discuss any questions you may have.