Manage your business' invoices and customer payments easier with the help of Autobooks. Learn more today! Autobooks Business / Business Services / Autobooks / Check out our other Business Services Let's Go Help Me Decide Let's talk about your financial goals and see if Autobooks is right for your business! Contact Us Find a Location Visit us in person to get face-to-face assistance with any questions you may have about Autobooks! View Locations Thank a Banker Did someone on our team go above and beyond? Leave a thank-you note so we can celebrate them! Write a Note

Find answers to your banking questions on CFSB's FAQ page. From account management to loan options, discover helpful information tailored for our Western Kentucky community. Get the support you need to navigate your banking experience with confidence! Frequently Asked Questions You've got questions, we've got answers! Not finding what you're looking for? Ask our team! Contact Us Frequently asked questions General FAQ's Digital Banking FAQs Personal Banking FAQs Business Banking FAQs Why do I have to answer questions before you will give my account information to me? At CFSB, our goal is to make your banking experience as easy as possible by providing you the assistance you need, when you need it. Protecting your personal information is extremely important, so when you call we will ask some additional questions that only you would know. Oh no, I've been overcharged! Have you ever purchased gas for $30 only to login to your CFSB Digital Banking and see a $75 charge? OH MY! In most cases this is a preauthorization. The amount is held by the merchant until the transaction is settled for the original charge, or the hold "falls off". Wait! That purchase was made first, now I have an NSF Fee. Why did the purchase I made on Thursday clear before the purchase I made on Monday? Items clear your account based on when a merchant settles the transaction. The time and day you make the transaction doesn't always determine when the item will clear your account. I am traveling, why is my debit card not working? Notifying the bank when you travel is very important. To better protect your account, our Fraud Center will notice purchase activity from locations outside your normal area and 'lock" your card. Whenever you plan a trip, you can submit a travel note via digital banking yourself or we can place a travel note on your account. What is CFSB's routing number? Our routing number is 083903328. Can I add my CFSB debit card to my mobile wallet? Yes, you absolutely can! Mobile wallet works the same as if you inserted your CFSB debit card into the card reader at the merchant and is processed the exact same! I have loads of coin, do I need to roll it before bringing into the bank? Rolling your own change is a thing of the past! We offer change machines in each of our markets. This is a free service to our CFSB Clients! I work late and I do not have a smartphone, how do I check my balance? We offer telephone banking, this service is free and available 24/7. You can quickly and easily make account balance inquiries and more outside of our normal banking hours. Dial 270-527-2222! Are Discover Debit Cards as widely accepted as other card carriers? Yes! Your CFSB Discover debit card is accepted nationwide by 99% of the places that take credit cards. If you ever encounter the 1% that does not accept Discover, we encourage you to call us at 888-226-5669 and let us know! What is a Live Teller Machine or LTM? A Live Teller Machine (LTM) is a video-based, interactive technology that allows clients to conduct transactions with a centrally located teller. In normal terms, you can video-chat with a someone on our team when conducting a transaction the LTM if you need help! Using an LTM allows you to cash checks, make deposits, loan payments as well as many other services! Have additional questions? Ask our team! Contact Us Help Me Decide Let's talk about about any questions you may have! Contact Us Find a Location Visit us in person to get face-to-face assistance with any questions you have! View Locations Thank a Banker Did someone on our team go above and beyond? Leave a thank-you note so we can celebrate them! Write a Note

Find the nearest CFSB banking center or ATM with highlighted hours of operation for the lobby and drive thru. Locations & Hours Visit a CFSB banking center, ATM, or LTM today! Mailing Address: PO Box 467, Benton, Kentucky 42025 All ATM / LTM Banking Center Benton Banking Center Calloway North Banking Center Calloway Sycamore Banking Center Calvert Banking Center Draffenville Banking Center Graves County Banking Center McCracken Park Avenue Banking Center McCracken Southside Banking Center Text us! Not a fan of phone calls? Text us! Enjoy our top-notch client service without the hassle of being on the phone and dialing in! Text us at (888) 226-5669 and our team will be happy to assist you with all of your banking needs. Our team responds to texts, emails, chats, and other messages on Monday - Saturday from 7:00 AM - 7:00 PM and 2:00 - 7:00 PM on Sunday. Text Us History Explore how our bank's commitment to local growth and our communities has shaped a legacy over the years. Learn More Our Leaders Meet our experience and dedicated team guiding our bank with vision, integrity, and a passion for community service. Learn More Community Learn about our initiatives and partnerships that support and enrich the community we proudly serve. Learn More Careers Discover rewarding career opportunities where you can grow professionally while making a meaningful impact. Learn More Services Personal Banking Whether you need a reliable checking account, competitive savings options, or personalized loans, we've got you covered. Enjoy the convenience of local banking with a personal touch. Discover CFSB's range of personal banking products designed to meet your financial goals. Learn More Business Banking From flexible business loans to convenient checking and savings accounts, our comprehensive suite of financial products supports your business growth. Benefit from local expertise and personalized service that prioritizes your success. 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